Ridgital LLC
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Privacy Policy

Last updated: 23 March 2026

Ridgital LLC (“Ridgital”, “we”, “us”, “our”) is committed to protecting the privacy of our customers, website visitors, and account users. This Privacy Policy explains what personal data we collect, how we use it, how we share it, how we protect it, and what choices or rights you may have regarding your information. This Policy is governed by the laws of the Republic of Armenia and, where applicable, the EU General Data Protection Regulation (GDPR).

1. Scope

This Policy applies to the Ridgital website, customer account area, service pages, cart, checkout process, invoice linkage, communications, and related services made available through our website.

2. Data we collect

2.1 Customer data

  • Full name, email address, company name, and contact details.
  • Account registration details and login-related information.
  • Selected services, selected service packages, and service-related preferences.
  • Generated invoice records, payment status, and order history.
  • Support requests, communications, and service-related correspondence.
  • Any files, materials, project information, or access details that you provide in connection with a purchased service.

2.2 Payment-related data

Payments are processed through our bank’s VPOS (internet payment gateway) or other authorized payment infrastructure. Ridgital does not store full card numbers, CVV/CVC codes, or PINs.

We may receive limited payment-related information such as transaction status, transaction reference, invoice reference, paid amount, payment time, and similar metadata needed for reconciliation, recordkeeping, fraud prevention, and support.

2.3 Automatically collected data

  • IP address, browser and device information.
  • Access timestamps, login activity, and session-related information.
  • Pages visited and interactions with the website.
  • Technical logs used for security, troubleshooting, debugging, and performance monitoring.

3. Payments, service activation, and checkout

When you place an order on the website, an invoice may be generated and linked to your customer account after login or registration. When payment is completed, we may receive confirmation data from the payment gateway to reconcile the order, record the transaction, support service delivery, and respond to billing issues.

Services offered through the website are generally provided as prepaid monthly packages. Each purchase corresponds to a defined service package and does not create an automatic recurring subscription unless explicitly stated otherwise on the website or in a separate written agreement.

Where applicable, purchased services are activated for the relevant service period in accordance with the service information shown on the website.

4. How we use personal data

  • To operate the website and customer account system.
  • To allow service selection, order placement, account registration, and checkout.
  • To generate invoices and link them to customer accounts.
  • To process, verify, record, and support payments.
  • To activate, manage, and deliver purchased services.
  • To communicate about purchased services, invoices, payments, and support matters.
  • To secure our systems, detect and prevent fraud, abuse, and unauthorized access.
  • To maintain, troubleshoot, and improve our website and operational systems.
  • To comply with legal, tax, accounting, regulatory, and contractual obligations.

5. Legal basis for processing (GDPR)

  • Contract — processing necessary to provide the website functionality, service selection, checkout, invoicing, payment support, and purchased services.
  • Legal obligation — processing required to comply with tax, accounting, judicial, or regulatory obligations.
  • Legitimate interests — processing needed for security, fraud prevention, service administration, and operational continuity.
  • Consent — only where we explicitly request it and it is legally required.

6. Sharing and recipients

We do not sell personal data. We may share personal data only where necessary and appropriate with:

  • payment processors, banks, and payment service providers involved in transaction handling;
  • hosting, infrastructure, email, and technical service providers supporting our website or operations;
  • professional advisers where reasonably necessary;
  • governmental, tax, regulatory, judicial, or law-enforcement authorities where required by law; and
  • other service providers engaged under appropriate contractual, confidentiality, or data protection obligations.

7. Data security and storage

We use appropriate technical and organisational measures designed to protect personal data, including secure connections, access controls, authentication controls, restricted internal access, logging, and system monitoring where appropriate.

However, no transmission or storage system is completely secure, and we cannot guarantee absolute security.

8. Data retention

We retain personal data only for as long as reasonably necessary for the purposes described in this Policy, including legal, accounting, tax, dispute-resolution, fraud-prevention, and recordkeeping purposes. Retention periods may vary depending on the nature of the information and applicable legal requirements.

9. Cookies and tracking

We may use cookies or similar technologies required for website functionality, login sessions, security, checkout continuity, and user preferences.

9.1 Essential cookies

  • Session cookies used to maintain login state.
  • Security and CSRF-related cookies needed for secure form submission and account use.
  • Functional cookies required for correct website and checkout operation.

9.2 Third-party resources

We may load certain website resources, such as fonts, icons, or technical assets, from third-party providers. When such resources are requested, technical information such as your IP address may be visible to the provider as part of the normal web request.

9.3 Cookie notices and future updates

If we use non-essential cookies, analytics, marketing technologies, or similar tools in the future, we may update this Policy and implement additional notices or consent mechanisms where required by law.

10. Your rights

Where applicable law grants such rights, you may have the right to:

  • access the personal data we hold about you;
  • request correction of inaccurate or incomplete data;
  • request deletion of personal data in certain circumstances;
  • request restriction of processing in certain circumstances;
  • request portability of certain personal data where applicable;
  • object to certain processing activities where applicable; and
  • withdraw consent where processing is based on consent.

We may require identity verification before responding to certain requests. Some rights may be limited where legal obligations or overriding legitimate grounds apply.

11. Changes to this policy

We may update this Policy from time to time. When we do, we will publish the revised version on our website and update the “Last updated” date.

12. Contact

If you have questions about this Privacy Policy or want to exercise your rights, contact us:

Ridgital LLC — Republic of Armenia
Email: info@ridgital.com