Last updated: 14 July 2026

These Terms & Conditions (the “Terms”) are a legal agreement between Ridgital LLC, a company registered in the Republic of Armenia (“Ridgital”, “we”, “us”, or “our”), and the business, organization, entrepreneur, professional, or authorized representative accessing or purchasing our website, platform, software, SaaS products, hosted tools, APIs, infrastructure software, professional services, and other digital products or services (collectively, the “Services”). By creating an account, placing an order, accepting an invoice, paying for, accessing, or using a Service, you agree to these Terms.

1. Scope and authority

These Terms apply to Ridgital websites, customer accounts, portals, checkout, invoices, subscriptions, digital products, SaaS products, APIs, hosted platforms, integrations, support, professional services, and related communications. If you use a Service for an organization, you confirm that you have authority to bind that organization. In that case, “Customer”, “you”, and “your” refer to the organization.

The Services are offered for business, commercial, trade, craft, entrepreneurial, or professional use and are not intended for personal, family, or household use unless Ridgital expressly offers a particular Service to consumers. You must be legally capable of entering into a binding agreement and may not use a Service where applicable law prohibits it. Nothing in these Terms excludes rights that mandatory law does not allow the parties to exclude.

2. Service descriptions and Service Schedules

Each Service may have its own description, package, documentation, acceptable-use rules, technical limits, order, statement of work, or product-specific terms (a “Service Schedule”). A Service Schedule is incorporated into these Terms when it is referenced on a Service page, at checkout, in an order or invoice, or when you use the relevant Service.

If documents conflict, the following order generally applies for the conflicting subject: a signed agreement or statement of work; the applicable order or invoice; the applicable Service Schedule; these Terms; and general website materials. A data processing agreement controls personal-data processing where it expressly applies. Mandatory law always prevails.

Features described as beta, preview, evaluation, future, planned, or roadmap items are not part of a purchased Service unless Ridgital expressly confirms otherwise in writing.

3. Accounts, organizations, users, and roles

Some Services require an account or organization workspace. You must provide accurate, complete, and current registration, organization, contact, and billing information. You are responsible for:

activity performed through your accounts, workspaces, users, applications, and credentials;
authorizing users and assigning appropriate permissions and roles;
promptly disabling access that is no longer required;
protecting passwords, API keys, access tokens, certificates, service credentials, and other authentication information; and
notifying Ridgital promptly of suspected unauthorized access, loss, or compromise.

You must not share accounts in a way that defeats user limits or accountability. Ridgital may require reasonable verification of identity, authority, organization details, payment information, or intended use.

4. Orders and contract formation

Service information, pricing, billing period, usage units, included capacity, and other commercial terms are displayed on the relevant Service page, checkout, order, invoice, or written proposal. An order is submitted when you complete the stated ordering process, but Ridgital may reject, limit, or request changes before acceptance because of a pricing or technical error, service unavailability, legal restriction, security concern, suspected fraud, prohibited use, credit risk, or another legitimate operational reason.

A Service order becomes binding when Ridgital accepts it, payment or approved billing arrangements are completed where required, and any stated prerequisites are satisfied. Electronic acceptance, account activation, an accepted invoice, or commencement of delivery may evidence acceptance.

5. Packages, subscriptions, and renewal

A Service may be sold as a recurring subscription, fixed-term package, prepaid plan, usage-based service, prepaid credit, one-time purchase, or professional engagement. The applicable model is the one shown before purchase or agreed in writing.

If checkout or an order identifies a Service as automatically renewing, you authorize Ridgital or its payment provider to charge the applicable fee for each renewal period until cancellation. If automatic renewal is not expressly disclosed, no recurring charge is authorized. You may cancel future renewal through available account controls or by contacting Ridgital before the next renewal is processed.

Unless the applicable order says otherwise, cancellation takes effect at the end of the current paid period. Price changes apply from a future renewal or purchase after reasonable notice, unless required by law or agreed otherwise.

6. Fees, taxes, invoices, and payment

You must pay the fees, taxes, usage charges, third-party pass-through costs, and other amounts stated at checkout, in the applicable order, invoice, package, or Service Schedule. Unless stated otherwise, subscription and package fees are payable in advance, while metered or overage charges may be billed in arrears.

Taxes and legally required charges may be added where applicable. You are responsible for accurate billing information and for bank fees, card fees, currency-conversion costs, and taxes imposed on your purchase, except taxes based on Ridgital’s net income.

Payments may be processed by a bank, VPOS gateway, or another authorized payment provider. Ridgital does not store full payment-card numbers, CVV/CVC codes, or PINs. We may receive transaction status, reference, amount, currency, timestamp, and related reconciliation data.

Overdue amounts may result in restricted access, suspended processing, interest or collection costs where lawful, and termination. A good-faith billing dispute does not excuse payment of undisputed amounts.

7. Usage, quotas, metering, and overages

Services may measure or limit users, projects, applications, requests, messages, storage, data transfer, retention, concurrency, integrations, support, or other disclosed usage units. The relevant package or Service Schedule defines the applicable units and limits.

Requests or operations that exceed a limit may be rate-limited, queued, rejected, paused, or charged as an overage where an overage price was disclosed. Usage measurements recorded by the Service are the basis for billing and limit enforcement, subject to correction of verified errors. Unused quota, capacity, time, or credits do not carry over or convert to cash unless expressly stated.

An upgrade or downgrade may affect features, limits, retention, resources, or price. A downgrade may require Customer action where existing data, users, integrations, or other resources exceed the lower package limits.

8. Third-party services and integrations

A Service may connect to or depend on third-party hosting or infrastructure providers, payment providers, communication networks, identity services, email or messaging providers, open-source software, APIs, or other external services. Your use of a third-party service may be governed by that provider’s terms and privacy practices.

You authorize Ridgital to exchange the data and instructions reasonably necessary to operate integrations you enable. You are responsible for having the rights and accounts required for each integration, configuring access correctly, protecting third-party credentials, and reviewing the provider’s terms. Ridgital is not responsible for a third party’s acts, omissions, availability, security, price changes, policy decisions, or discontinuation, except to the extent expressly agreed.

9. Acceptable use

You must use the Services lawfully, responsibly, and in accordance with applicable documentation and Service Schedules. You must not:

violate applicable law, sanctions, export controls, privacy rights, intellectual-property rights, contractual restrictions, or third-party rights;
submit illegal, fraudulent, deceptive, infringing, defamatory, abusive, threatening, or malicious content;
send spam, phishing, malware, unlawful communications, or unauthorized bulk traffic;
probe, scan, disrupt, overload, damage, or gain unauthorized access to any Service, account, system, network, or data;
bypass authentication, authorization, isolation, security, usage, quota, billing, or rate-limit controls;
use false identity, sender, organization, payment, or account information;
use the Services to develop, deploy, or facilitate unlawful surveillance, harmful automated decision-making, cyberattacks, or other prohibited activities; or
resell, sublicense, or provide a Service to third parties unless the applicable package or written agreement permits it.

Product-specific acceptable-use obligations may apply in a Service Schedule. Ridgital may investigate suspected abuse and take proportionate protective action.

10. Customer Content and data

“Customer Content” means data, text, files, configurations, messages, recipient information, instructions, credentials, metadata, and other material submitted, connected, generated, stored, or processed by or for Customer through a Service.

You retain your rights in Customer Content. You grant Ridgital a limited, non-exclusive right to host, copy, transmit, transform technically, execute, process, and retain Customer Content only as reasonably necessary to provide, secure, support, and administer the Services, follow your instructions, operate enabled integrations, enforce applicable retention and usage rules, prevent abuse, and comply with law.

You represent that you have all rights, permissions, notices, consents, and lawful grounds required for Customer Content and its processing. You are responsible for its accuracy, legality, quality, backup, classification, and suitability for the selected Service. You must not submit data that the Service Schedule prohibits or for which you lack required safeguards.

11. Professional and custom services

Professional, consulting, implementation, development, support, or custom services are governed by the applicable order, proposal, statement of work, or package description. You must provide timely information, access, decisions, materials, and approvals reasonably needed for delivery.

Delays caused by Customer dependencies may affect schedules and do not excuse agreed fees. Changes outside the agreed scope may require a revised schedule, change order, or additional fee. Ownership and licensing of custom deliverables are determined by the applicable written agreement; if it is silent, Ridgital retains its pre-existing materials, tools, methods, libraries, and general know-how.

12. Security responsibilities

Ridgital uses technical and organizational measures designed to protect the Services and personal data. Security controls may include authentication, authorization, encryption in transit, credential protection, isolation, logging, monitoring, rate limiting, session controls, and audit records, as appropriate to the Service.

You are responsible for securing your devices, users, networks, accounts, integrations, Customer Content, credentials, endpoints, connected provider accounts, and configurations. You must apply least privilege, rotate compromised credentials, maintain appropriate backups where appropriate, and promptly report suspected incidents. No system can be guaranteed completely secure.

13. Service availability, changes, and beta features

Ridgital may maintain, update, replace, or modify a Service to improve security, reliability, legal compliance, efficiency, or functionality. We will use reasonable efforts to avoid materially reducing paid core functionality during an active term. We may introduce, change, or discontinue versions, features, providers, regions, or technical requirements with reasonable notice where practicable, except where urgent security, legal, third-party, or abuse-prevention needs require faster action.

Unless a separate service-level agreement applies, Services are provided without a guaranteed availability percentage, response time, processing time, recovery time, or support time. Maintenance, third-party failures, internet conditions, capacity constraints, force majeure, and Customer systems may affect availability.

Beta, preview, trial, evaluation, and experimental features may be incomplete, changed, suspended, or discontinued at any time and may be subject to additional restrictions. They must not be used for production-critical or regulated activities unless expressly approved.

14. Confidentiality

Each party must use reasonable care to protect the other party’s non-public confidential information and use it only for the relationship governed by these Terms. Confidential information does not include information that is public without breach, already lawfully known, independently developed, lawfully obtained from another source, or required to be disclosed by law.

Credentials, security information, Customer Content, non-public product information, pricing, and business information may be confidential depending on context. A receiving party may disclose confidential information to personnel, contractors, and advisers who need it and are subject to suitable confidentiality obligations.

15. Intellectual property

Ridgital and its licensors own the Services, software, APIs, documentation, interfaces, designs, trademarks, templates, tools, and related technology, excluding Customer Content and third-party materials. During an active Service term, you receive a limited, revocable, non-exclusive, non-transferable right to use the purchased Service according to the applicable package, documentation, and Service Schedule.

You must not copy, modify, reverse engineer, decompile, distribute, sell, lease, remove proprietary notices from, or create derivative works from a Service except where expressly permitted by law or written agreement. If you provide feedback, you allow Ridgital to use it without restriction or payment, provided we do not identify you publicly without permission.

16. Privacy and compliance

Ridgital’s processing of personal data is described in the Privacy Policy. Depending on the Service and data, Ridgital may act as an independent controller or process Customer Content on Customer’s behalf. A data processing agreement may apply where required.

Customer is responsible for determining whether a Service is suitable for its legal, regulatory, contractual, security, localization, retention, and industry requirements. Ridgital does not provide legal, tax, regulatory, medical, or financial advice unless expressly agreed as a professional service.

17. Suspension and termination

Ridgital may restrict or suspend a Service, operation, integration, credential, account, or access where reasonably necessary because of non-payment, quota exhaustion, security risk, suspected compromise, prohibited use, unlawful activity, material breach, third-party requirement, legal obligation, or risk to Ridgital, Customers, users, infrastructure, or other persons. Where practicable, we will provide notice and an opportunity to remedy the issue.

Either party may terminate for a material breach that remains uncured after reasonable notice, unless the breach cannot be cured or immediate termination is reasonably necessary. Customer may cancel renewal as described in Section 5. Termination does not affect accrued payment obligations, remedies, or provisions intended to survive.

After termination, access ends and Customer Content is retained, exportable, or deleted according to the applicable Service Schedule, package, Privacy Policy, legal obligations, and any agreed transition terms. Customer should export required data before termination where the Service permits.

18. Cancellations and refunds

Cancellations, credits, and refunds are governed by the Refund Policy, the applicable Service Schedule, order, and mandatory law. Cancelling renewal prevents future renewal charges but does not by itself create a right to a refund for the current term, consumed usage, completed work, allocated resources, incurred third-party charges, or prepaid capacity.

19. Disclaimers

To the maximum extent permitted by law, the Services are provided “as is” and “as available”. Except for express commitments in these Terms or a written agreement, Ridgital disclaims implied warranties, including merchantability, fitness for a particular purpose, non-infringement, accuracy, uninterrupted operation, compatibility, and achievement of any particular technical, commercial, delivery, or business result.

You are responsible for evaluating Service outputs, configurations, reports, delivery information, and other results before relying on them and for maintaining appropriate operational safeguards and independent records for business-critical activities.

20. Limitation of liability

To the maximum extent permitted by law, neither party is liable for indirect, incidental, special, exemplary, punitive, or consequential loss, or for loss of profit, revenue, goodwill, opportunity, anticipated savings, business interruption, or data arising from the Services.

To the maximum extent permitted by law, Ridgital’s total aggregate liability arising from the affected Service is limited to the fees actually paid by Customer for that Service during the three months immediately preceding the event giving rise to the claim. For a one-time Service lasting less than three months, the cap is the amount paid for that Service. This limitation does not apply where liability cannot lawfully be excluded or limited, including liability arising from fraud or wilful misconduct.

21. Customer responsibility for claims

To the extent permitted by law, Customer is responsible for third-party claims, losses, and reasonable costs resulting from Customer Content, Customer’s products or activities, unlawful or prohibited use, misuse of credentials or integrations, violation of third-party rights, or Customer’s breach of Sections 8, 9, or 10, except to the extent caused by Ridgital’s breach of these Terms.

22. Governing law and disputes

These Terms are governed by the laws of the Republic of Armenia, without regard to conflict-of-law rules. The competent courts of the Republic of Armenia have jurisdiction over disputes arising from these Terms, unless mandatory law requires another forum. Before filing a claim, the parties should make a reasonable good-faith effort to resolve the dispute through written notice.

23. Changes to these Terms

Ridgital may update these Terms to reflect changes in the Services, law, security requirements, or business practices. We will publish the revised version and update the “Last updated” date. If a change materially affects an active paid Service, we will provide reasonable notice where required. Continued use after the effective date constitutes acceptance, except where mandatory law requires express consent.

24. Notices and electronic communications

You consent to receive contractual, billing, security, support, account, and Service communications electronically through the account, the Service, or the email address associated with the account. You are responsible for keeping contact details current. Notices to Ridgital under these Terms must be sent to info@ridgital.com, unless a Service Schedule, order, or signed agreement specifies another address.

A notice is considered received when delivered through the applicable account interface, when the receiving email system records successful delivery, or when otherwise delivered in accordance with an applicable signed agreement. This section does not alter any mandatory form or service requirement imposed by law.

25. General provisions

Neither party may assign these Terms without the other party’s consent, except Ridgital may assign them in connection with a merger, reorganization, sale of assets, or transfer of the relevant business. Neither party is liable for delay caused by circumstances beyond reasonable control, except payment obligations.

If a provision is unenforceable, it will be limited to the minimum extent necessary, and the remaining provisions remain effective. Failure to enforce a provision is not a waiver. These Terms and incorporated documents are the complete agreement for their subject matter and may be accepted electronically.

26. Contact

For questions about these Terms, accounts, orders, billing, or Services, contact:

Ridgital LLC
9/1 Halabyan Street, Ajapnyak, Yerevan, Republic of Armenia
Email: info@ridgital.com
Phone: +374 93 949 121