Last updated: 23 March 2026
Ridgital LLC (“Ridgital”, “we”, “us”, “our”) provides digital and IT-related services through our website, including service selection, account registration, shopping cart, checkout, invoice generation, and online payment. These Terms & Conditions govern your use of our website, customer account, ordering process, and services. By using our website, creating an account, placing an order, or paying for a service, you agree to these Terms.
1. Scope
These Terms apply to all Ridgital services offered through the website, including the service pages, shopping cart, customer account area, checkout, invoices, and related communications.
2. Service model
Ridgital offers clearly listed digital services through the website. Each service page contains the applicable service title, description, price, service structure, and package details, including included monthly hours where applicable.
Services offered through the website are prepaid monthly service packages. The listed price applies to the selected service package as shown on the website. Each month must be purchased separately unless otherwise expressly stated by Ridgital in writing.
Unless otherwise stated on the relevant service page, the purchased service is activated for the first calendar month following the purchase date.
3. Orders and checkout flow
Customers may select one or more available services, add them to the cart, and proceed to checkout. To complete checkout, the customer may be required to log in to an existing account or register a new account.
When an order is placed successfully on the website, Ridgital generates an invoice for the selected service or services. The generated invoice is linked to the customer account and becomes available in the customer dashboard and through the checkout flow.
4. Order acceptance and contract formation
An order is considered submitted when the customer places it successfully on the website. However, a service order is considered confirmed only after:
- the customer selects the service or services;
- the order is placed successfully on the website;
- the invoice is generated and linked to the customer account;
- the customer completes payment successfully; and
- Ridgital accepts the order.
Ridgital reserves the right to reject, limit, cancel, or request adjustment of an order before confirmation if there is a technical issue, pricing error, suspected fraud, legal restriction, compliance concern, service unavailability, or another legitimate operational reason.
5. Accounts and access
Customers are responsible for maintaining the confidentiality of their account credentials and for all activity under their account. You agree to provide accurate, complete, and up-to-date registration, billing, and account information.
Ridgital may suspend or restrict access to an account where reasonably necessary for security, fraud prevention, legal compliance, or enforcement of these Terms.
6. Pricing, invoices, and payment
Service pricing is shown on the website for each listed service package. The amount shown at checkout and on the generated invoice is the amount payable for the selected service or services.
Unless otherwise stated on the relevant service page or invoice, the listed service price is fixed for the selected package. Taxes, where applicable, may be added at invoice or checkout stage and will be shown before payment is completed.
Payments are processed through our bank’s VPOS (internet payment gateway). Ridgital does not store full card numbers, CVV/CVC codes, or PINs. We may receive payment confirmations, payment status, transaction references, amounts, and timestamps for reconciliation, recordkeeping, and support purposes.
By proceeding with checkout and payment, the customer:
- confirms the selected service or services and the payable invoice amount shown at checkout;
- authorizes payment for the invoice amount shown at checkout;
- confirms that the provided account and billing information is accurate; and
- accepts these Terms, the Refund Policy, and the Privacy Policy.
7. Service delivery
Services are delivered according to the purchased service package, the package description shown on the website, the included monthly hours where applicable, and any service-specific conditions shown on the relevant service page or invoice.
After purchase, the service is activated for the applicable service month and work is delivered during that month based on agreed tasks, priorities, and communications between Ridgital and the customer.
Tasks, updates, approvals, and communication may be managed through agreed channels such as email, messaging platforms, meetings, or project management tools, depending on the nature of the purchased service.
8. Monthly service terms
Unless otherwise stated on the relevant service page or in a separate written agreement, prepaid monthly service packages apply only to the active service month for which they were purchased.
Included hours, if any, must be used within the active service month and do not carry over to the next month unless Ridgital expressly agrees otherwise in writing.
Purchase of a monthly service package does not create an automatic renewal or recurring subscription unless this is expressly stated during checkout or in a separate written agreement.
9. Customer responsibilities
Customers are responsible for:
- providing accurate account, billing, and contact information;
- providing the information, materials, access, feedback, approvals, and cooperation reasonably required for service delivery;
- responding in a timely manner where customer input is needed for Ridgital to perform the service; and
- using the website and services lawfully and in good faith.
Ridgital is not responsible for service delays or reduced delivery caused by the customer’s failure to provide necessary information, approvals, access, or cooperation.
10. Changes, upgrades, and additional work
The website checkout flow applies to the services and package scope listed on the website at the time of purchase. Any requested work outside the purchased package scope, additional monthly periods, or materially expanded requirements may require a separate order, additional invoice, or separate written agreement.
11. Refunds and cancellations
Refunds, cancellations, and related outcomes are governed by the Refund Policy published on our website. Where a service page or invoice contains service-specific cancellation or refund terms, those terms also apply to the extent they do not conflict with mandatory law.
12. Acceptable use
Customers must not:
- attempt unauthorized access to the website, systems, accounts, or data;
- disrupt, damage, or interfere with the security or operation of the website;
- use false identity, false payment details, or misleading account information;
- use the services for unlawful, abusive, fraudulent, or infringing purposes; or
- violate any applicable law or third-party rights through use of Ridgital services.
13. Intellectual property
All Ridgital-owned website content, branding, text, graphics, layouts, and materials remain the property of Ridgital or its licensors, unless otherwise stated. Any transfer, ownership, or licensing of project-specific deliverables will be governed by the applicable service package terms, invoice description, separate written agreement, or statement of work where relevant.
14. Limitation of liability
To the maximum extent permitted by law, Ridgital is not liable for indirect, incidental, special, consequential, or punitive damages, including loss of profit, loss of opportunity, or loss caused by third-party systems outside Ridgital’s reasonable control.
Ridgital is not responsible for losses caused by:
- bank or payment gateway downtime or technical failure;
- internet, hosting, or infrastructure interruptions outside our reasonable control;
- customer delay, non-cooperation, or failure to provide needed access, approvals, or information; or
- incorrect or incomplete information submitted by the customer.
Where liability cannot be excluded, Ridgital’s aggregate liability is limited to the amount actually paid by the customer for the specific service order giving rise to the claim.
15. Suspension and termination
Ridgital may suspend, cancel, or terminate access to the website, an account, or a service order if reasonably necessary for security, fraud prevention, legal compliance, breach of these Terms, non-payment, abuse, misuse of the website or services, or other legitimate operational reasons.
Termination or suspension does not affect any rights, liabilities, or payment obligations that arose before that action.
16. Governing law
These Terms are governed by the laws of the Republic of Armenia. Any dispute arising out of or in connection with these Terms shall be subject to the competent courts of the Republic of Armenia, unless mandatory law requires otherwise.
17. Contact
If you have questions about these Terms, your order, or billing matters, contact us:
Ridgital LLC — Republic of Armenia
Email: info@ridgital.com